What We Collect and Why We Collect It
When you register, we collect your name, email address, phone number and any identity verification documents required to confirm your account. When you deposit or withdraw using JazzCash, Easypaisa or Raast, the payment reference, transaction amount and wallet identifier are logged against your account record —
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this is needed to match payments, handle disputes and maintain accurate ledgers. We do not store your full mobile wallet PIN or bank credentials; those stay on the payment provider's side. Your device type, browser and IP address are captured at login for security purposes —
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specifically to flag unusual access patterns that could signal unauthorised entry. If you reach our support team by email or live chat, those conversation records are retained so we can follow up accurately. We also use session cookies and analytics trackers to understand how the lobby
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is used — which pages you open, how long tables stay open, and whether you accessed the site on mobile or desktop. You can manage cookie preferences through your browser settings. All data processing is subject to applicable law and is available where local law permits.
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Players in Lahore, Karachi and Islamabad are subject to the same data handling rules as all other account holders.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.